Privacy Policy

We care about your privacy. Keeping your personal information safe matters to us. We take data protection seriously because we respect the trust that you place in us to use your personal information appropriately and responsibly.

You can be confident that:

  • We will only use personal information in ways we need to and that are expected of us.
  • We will make it easy for you to delete your information at any point you want.
  • We will not sell your information with third parties for their marketing purposes
  • We will try to keep your data safe.

This policy

This policy covers how we treat the personal information that we collect when you use our website www.symput.com and our services, or when you contact us in any manner.


Personal data and processing – what is it?

Personal data means information (whether stored electronically or paper based) relating to a living individual that can be used to determine their identity. Examples include:

  • Name, address, email address, social media posts, photos, passport, personal medical information (e.g. genetic, biometric – this is ‘sensitive personal data’, which can only be processed under strict conditions), IP addresses, bank details, National Insurance Number etc.

Processing is any activity that involves use of personal data. It includes obtaining, recording or holding the data, organising, amending, retrieving, using, disclosing, erasing or destroying it. Processing also includes transferring personal data to third parties.


Data protection principles - what are they?

When we process your personal data we’ll be guided by the following principles:

  • Lawfulness, fairness and transparency - We’ll be open about what data processing we do, what is processed will match up with how we have described it and we shall comply with the law.
  • Purpose limitations - We’ll only collect or obtain data for specified, explicit and legitimate purposes which can only be used for the processing purpose that we have made you aware of. If that changes, we’ll need your consent.
  • Data minimisation - The data we collect will be adequate, relevant and limited to what is necessary.
  • Accuracy - Our data will be accurate and where necessary, kept up to date.
  • Storage limitations - Any personal data we keep will be kept for no longer than necessary and then removed / deleted.
  • Integrity and confidentiality - We’ll put in place appropriate security measures to safeguard data and protect against unlawful processing or accidental loss, destruction or damage.

What data do we collect?

We only collect what we need to.

Depending on your use of our site and if you are contacting us, personal information we collect from you will include some or all of the following - your name, email address, mobile or telephone number and information regarding what web pages are accessed on our site.


Data may be collected in the following ways:

When you complete our website enquiry form, email us, phone us, or submit job applications by means of ‘cookies’ when you use our website – please see our Terms of Service

We keep a record of traffic data which is logged automatically by the server hosting our website. This includes which pages you visit on our website. We do not store or analyse traffic data in a way that identifies any individual.

We use Vercel to do this.


How do we share and disclose information to 3rd parties

When logging in to the site through a third party you will be consenting to their terms and conditions, which will be found on the log in portal.

We will never sell your personal information with organisations for their marketing activities.

Nor do we sell any information about your web browsing activity.


How else can you control your data?

Once you create an account you can delete it at any point. This will remove all identifiable data we store on you.

It’s important to remember that if you request that we delete your personal data, this will delete all feedback you have previously written and is non-recoverable.


Changes to our policy

We always strive to improve our website and services so we may change and update this Privacy Policy from time to time.

All changes will be posted on our website with the date that it was last updated.

April 2021